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MILWAUKEE | MADISON | FOX VALLEY
Bill Winn
Accurate, professional estimate. Arrived on time giving details needed to make an informed decision. We appreciated the comfortable no pressure approach.Craftsmanship was excellent. The whole team was a pleasure to work with
Moses Thomas
The roofing installation was impeccable, but the windows that were installed we're installed with the utmost knowledge and professionalism the skills and know how of the installers were unbelievable the installers arrive 20 minutes early and completed the job in a timely manner.I would use Ridge Top Exteriors for all of my future home projects.Thank you Nelly
Zachary Perrin
Best service for a bigger project I could ever have imagined! I needed new siding on my house, not only did they beat out everyone else's prices, the communication couldn't have been more clear. I can't stress enough, USE RIDGE TOP EXTERIORS! Shoot, I'll even pay you to use them. Mike is the man! My dude is not only personable, his craft and efficiency speaks for itself. Also, I should have payed him more because I am beyond overjoyed with the product. Watch out competitors, your business will soon be closed. And believe me, my recommendation is also a 100% guarantee.
Maria Hanser FL
Windows & doors replaced.The workers were all very professional . Friendly, they answered any questions you hadExtremely happy with their service.I would recommend them to my family and friends.Love the new windows and doors.
Nikki Farkas
Doors and siding
Walt Rigling
A complete residing using preprimed Hardie cement fiberboard and removal of old shiplap cedar for our home and part of the nearby horse barn. They were not the lowest bid but the inspection for an estimate was extremely thorough, and they explained what needed to be done in detail. Our 2 story home is large and full of complex angles and niches.The excellent work crew cleaned up after each day and made sure we were pleased with their efforts. An "expediter" routinely came by to make sure installation was being done properly. The crew often had to stay over for more than an 8 hour shift. When the siding work was completed, the foreman made sure the punch list was done and we were fully satisfied no matter what. Ridgetops deposit was very modest and would only take the remaining full payment upon our satisfaction. They have a very nice transferrable warranty. Any questions or issues we had were addressed very quickly. We will certainly use them again for their other services if need arises. The trim work around the wiring and plumbing was done with great care.
Marjorie Thompson
The crew arrived on time and worked steadily for two days. They did a fabulous job and cleaned up and left my place free of debris. Everyone was polite and respectful of my property. Thank you for your excellent work. I would highly recommend them.
Qaadir Rasheed
Andrew Lester
Ridge Top installed siding on my house, Chris and Mike were great. The crew working, led by Marciio, did a fantastic job I love the look and the trim on the windows, everything looks great. Would definitely request Marciio and use Ridge top again in the future
Larry Kervel
Jon P
Great
Gemma Lewis
They changed my front door and windows. Very happy with the outcome. The installers were awesome. Good job!
Traci Trodglen
Professional and personable!
groove u
We contacted Ridge Top to address a water leak that was coming into our guest bedroom window from outside gable. From start to completion of work Ridge Top Exteriors did an outstanding job. Nelly did a great job on the original assessment with measurements of the job and Dennis completed repair in a few hours. I waited to do review because I wanted to make sure the leak was addressed and it's been about a month and a few heavy rains and so far so good, no signs of water intrusion. Will definitely use again and refer to others. Nice job Nelly and Dennis. Nick and Vivian J.
Cheri Hart
To
John Rinaldi
Had my Windows installed in one day from old hand crank to new Double pane Hurricane proof.Now I hired them for New Roof and Solar Panels. Took two days to install both the shingles and the solar panels. They did an outstanding job installing and total clean-up.I highly recommend this company for all your needs.... And great financing to boot.
Dennis Gehringer
Had Solar installed.
Steven Kalck
I work there great company I really enjoy sun contracting for them... would recommend you get your windows and doors through them
M G
Excellent Service from everyone at Ridge Top Exteriors!!! Would highly recommend. We just had our new roof installed on 5/8/22 and everything went super smooth!Mercedes Gonzalez
Darnell Moss
Installed two front windows with ease, very personable and Knowledgeable. Very good guy to work with, would recommend him to anyone.
Cynthia Jones
Alex Davidson
tiffany jackson
I recently had 90% of the windows in my home replaced by Ridge Top Exteriors. I am very happy with the quality of the windows and installation. The project took a bit longer than planed but I will say that my contact person, Jeff was outstanding. He was excellent in communicating with me and following up when necessary. I would use Ridge Top Exteriors again for further projects.
Lillian Kilgore
Bill Click
Good service, very easy to work with.
Bradley Inzalaco
Diana Gonzalez
Outstanding Service Nelly and Tim were just Great to work with!!!
Cheryl Cockrell
Eric was my Expo, Mark was my installer. We had siding repaired on our house. The workmanship was excellent, only took 2 days to complete amid 90+ degrees. They worked tirelessly 10+ hours per day. Highly recommend this company *****
Dylan Read
We hired Ridge Top to replace some old vinyl siding on our house. Matt came out to give us a quote and we immediately knew we’d rather work with him than some of the other Exterior companies in the area. He had a “no nonsense” attitude and got right to the point. We like that (instead of the 3 hour sit down at our kitchen table that other high pressure sales companies like to do).We were happy with their bid and a few months later they were ready to install. We had a few issues with supplies since the manufacturer was out of the color we originally selected. But they let us know pretty early on so we had time to think over a different option. Other supply issues that came up were taken care of pretty smoothly.Eric was in charge of running the installer crew and he was a pleasure to work with. Any issues we had he was able to take care of right away. He was prompt and made sure to stay in constant communication. Couldn’t ask for anything more, really.Our installers were Heath and Ed. These guys know their stuff and were extremely nice. Install lasted a little over a week (with one rain delay and the guys working on a couple different jobs). They’re both extremely attentive to detail and took their time to make sure things were right. If there was an issue with how the previous siding was installed around the doors and windows, they made sure to fix it so their job would be completed the right way.We’re happy with the result. House looks a million times better! I’d recommend Ridge Top for anyone that wants to upgrade the outside of their home 👍
Roy Coville
Kathy Hocking
Eric was my expo. We talked on a regular basis. I waI live about 3 hours away from the ho.e I was having do e but I had no worries about how the job was being done. Eric is great to work with. Today we saw the final job and it looks great.
carlos rodriguez
Repaired siding on house that was blown off during storm, service was fast professional, would definitely call them again.
Melody Lemons
John
Replaced all windows and doors. Very professional. High quality workmanship. Dedication to getting the job done right. (note: Jeff and team are highly skilled at this).
Not Now
Eric kept us informed arrived on time and was very professional Mark did a great job very satisfied would recommend
Nicholas VanCleave
Great experience all around. Purchase was easy and the installation was handled professionally and cleaned up when done.
Jane Firebaugh
I would definitely use this company again. They put Hardy Board siding on my house and did an awesome job and cleaned up. They went the extra mile for me too!! Thank you, Ridge Top
erik blue
Brian Richie
I had an incredible experience with Ridge Top Exteriors from Day 1. I found them based on excellent reviews online, which certainly backed up the quality experience that I had. I was immediately impressed with their communication and how easy it was to call and set an appointment. I received appointment reminders and great communication through the whole process of getting our roof inspected.My initial appointment was with Chip, who was very friendly and knowledgeable. Chip passed my case off to Nelly, who was an absolute pleasure to work with. She was extremely dedicated to our case and very knowledgeable. She made sure to be available for the appointment with our insurance claims adjuster and was incredibly helpful throughout the entire process. I cannot say enough good things about this company and Nelly.
Big Papa
Eric and his crew were great. Highly recommend them to have services performed.
helen ledoux
M W
Everyone was very professional and the install crew was no exception. They were respectful, and knowledgeable, including a situation dealing with an old garden window. Brian's solution worked perfectly. Our windows look so nice! We're so thankful we had a great experience. 🙏
shawn thach
Tim and Gary are the best, they came out with their crews and got done in one day. Definitely would recommend this company, great job guys ..this company deserves a million Star not just five...❤️❤️❤️
Adam Kardel
Very good job done. Everyone involved was helpful and knowledgeable.
Judith Otte
Carmine and Tim were great
Andy Ruffolo
After some strong wind, I had several soffits out of place and a piece of siding that was loose above my garage. Brett (Project Manager) and the team were great. Work was excellent and I could not be more pleased.
vicki Barthel
Eric was my expo. He was very informative and Marc was my installer, Eric answered my questions and was informative about my issues, great employee, five star for his customer service
Margo Dextraze-Cordova
Connor and team of workers, Ty and men, were very efficient so job was completed timely. Always kept the area clean, and were respectful. They listened and explained in detail when I asked. If I had all the workers names I would thank them personally as there was never a time the crew was not hustling even with changes. Kudos to Connor for his personal attention to detail and respect he demonstrated to me.
Lynn Stoltzenberg
Brian Berowski
Eric was my expel, Marc was my installer, very professional looks wonderful, would recommend 5 star review all the way! Rock on!
Ed Valenti
The team at Ridge Top did a great job. The windows are amazing and they did a top notch job installing them. 13 windows knocked out in a half day and sealed well. The first team member, Jeff came out today to do an inspection and check everything and make sure I was happy. Great team and customer service. I have recommended people to them already and will do so again I the future!
Lucretia Nuzzolo
Perry Bush
Eric was the installer. He was here the whole time and answered all my questions
Svetlana Aranovich
Eric was my expo,chip qWas my sales associate, Gabriel my was my installer and they did it amazing install on my home would definitely recommend, Eric was very responsive to my needs
Sharon Andrews
Ridge Top Exteriors did a great job on my roof. All staff and crew were very courteous and worked really hard to get the roof replaced quickly and efficiently. Great clean up after the work was completed too! Thanks so much!
Randall Vipperman
Lisa
We had a great experience getting our roof replaced. Chip, Tim, Victor we’re all very responsive and helpful and the guys got it all done in less than a work day!
Jemma Kingston
We just recently employed this company to install siding on upper storey. I have to say the service and product install was outstanding. Heath and Ed went out of their way to make sure all details of the install were complete including cleanup, and took their time to attend to details. They stayed over to finish one large side so my family were not inconvenienced next day with the banging. Heath kept me informed of status and invited viewing of progress. Ed was patient and meticulous. Both were focused on doing a great job and it shows. Neighbours have also been outside to praise their work. Eric kept me up to date and the job moving- I knew I could rely on him if a problem occurred, but that didn’t happen. Chris has to be included too as part of the team, because his no-pressure sales pitch is why I chose the company. Thank you for the great experience with your company and work ethics of your team- it has made a huge difference to our property and I may add our lives.
Sheryl Smith
cadillac red
Victor, Gary, Tim were very efficient and productive in my roof installation. My roof was done in one day, clean up was perfect. I will recommend them to everyone looking to renovate their home.
Cathy Lewis
Matt, Tim and Vic were wondeful. Great job.
Brian Filion
The Office staff, Lance, Eric and Mark were all very professional and courteous. The work started on time and was completed earlier than specified. We would highly recommend them and Ridgetop for any work you need done. We will be using them again in the future.
Robert Dudley
Laura Klein
Barbara Smith
With the amount of work that needed to be done, I was impressed with the job they did. Excellent. Of note, Lance, Tim and Jose were all helpful and very patient to explain aspects of the job I questioned them about.
bfog01
Alex arrived on time to give me a fair and competitive estimate on having Hardie Board Siding installed. Eric, the job foreman, made sure all the required supplies were delivered on time and ready for the installation. Smith and another installer showed up bright and early the next day and was able to complete my job by the end of the work day. The installation looks very nice and neat. I’m sure when the painters are finished, it will look even better. Also, Eric stopped by again to make sure everything was satisfactory to me and that we were happy with the completed job. It is so nice to know that someone is always checking on the job so as to put your mind at ease.All and all, I am very happy with the job that Ridge Top Exteriors has done on my Siding installation. Eric showed up several times during the installation and Smith and his partner did a bang-up job on the install.Thanks again!!!!!!
Bonnie Dilley
This company is great! They arrived on time, early, even. Plenty of guys to get the job done quickly. They cleaned up everything, didn't even look like they were there. Great job, thank you!
Jennifer Hendrick
Stelios, Collin, and their crew were amazing! They were very helpful throughout the process and really made me feel comfortable with everything. Thank you for a quick and amazing job!One day and done!
Geri Hannah Eaton
Victor, Tim, and Gary were very professional.Great job!
Susana Cortes
Estamos muy conforme con el trabajo y la atención de Tim , ecxelente atención de Nelly ,muchas gracias
Karene Spurlin Cook
Beau did a superior job assisting with my issue in regards to the warranty.
Sharon Herbert
From the sales department to installation this company is a class act. Eric the expo was excellent. Everything was perfect and beyond our expectations. The installation crew Ed and Heath were excellent! I would highly recommend this company!
Jeremy Beck
Tim and Gary were a big help. Job ended up being much more in depth than originally planned but they still finished early same day. Would definitely recommend and use again for other services.
Jim Volz
Bill Houck
Chris Henry
Tale of two crews – The first crew that was sent out had no experience putting up siding and hardy board. It was obvious in the fact that they did not have the appropriate tools. After they were “done” there were several issues that I talked with Eric about, and he was going to have them fixed. We agreed to have a different, experienced crew make the repairs. The office called and said that they were sending back the original crew even through I stated I did not want them back. That crew was sent home within a couple of hours (THANK yoYOU Eric) since they did not know how to fix the issues. Next came the A-Team of Eric (the expediter) and Matt and Mark (the construction experts). It took 3 days for Matt and Mark to “fix” all the issues and Eric was on top of everything as they needed things. In the end we have a beautiful new front of our house that will have no leaks! If not for Eric, Matt and Mark, this would have been a mess after the first big rain. This company is a great company, but I recommend you ask (and wait for) the A-Team of Eric, Matt and Mark. I would like to thank those 3 guys for a great job in the end!
Edmund Greaves Sr.
I would recommend this company to any and everyone. A bit pricey but quality work isn't cheap. Must mention they sent and installer back out at our request to hide the anchor screws that were visible and did so free of charge and the gentleman that came out today 03/04/22 was an absolute professional. He was courteous and explained exactly what he was doing and why. Took a while from order to install but all in all a geat experience.
Brian Aryai
Great crew and quality work product.
Melissa Burr
Professional and cleaned up well after the job was done
Terri J
Carol Van Tillburg
I had Jeff out to do warranty work today. He did a wonderful job fixing my windows. He was so pleasant and professional the whole time. Thank you so much Jeff.
Rod Villalba
Gary Wojtkowski
Randy Barkley and his crew did an outstanding job on installing are new roof on house, garage, and shed. Consisting of tear off, wood replacement where needed and install. The workers were very hard workers, fast and definitely know what they are doing, I would definitely recommend this company to anyone looking for a roof install, I also would like to give a shout out to J.staszak and our sales rep Paul Enea . It’s been a real pleasure working with this company 👍👍
The big Pupper
Siding of church property by Erick and his crewWill be the first company we call when needing these services.
Vivi Mar
Jeff was GREAT!!!
Maura
Konstantin Ivanov
Derek Albright
I had about 10 windows installed. They were all beautifully done and look amazing. The thing that impressed me the most was the communication with their office, a Lady named Lexi. I had problems early due to liens and a refinance on my home happening while waiting for the windows. Lexi was quick with communications and helped me by revoking permits that had already been set. She stayed in touch and kept me up to date through the whole process. If you are getting windows I highly recommend this group, they do great work and have great people. Just one side note is that because of the virus anywhere you go will be months of waiting so don’t fall for other companies that say they can do it faster.
Steven Hammer
Rita
Eric was my expediter. Very responsive. Answered all questions.Very pleased with service.
Jomar negron
Emily Corder
Gary reviewed our estimate and was honest and professional. The roofers were fast and knowledgeable, and even whistled while they worked. They did a great job cleaning up afterward. We definitely recommend this company. We plan on using them for siding or window work in the future.
Cheryl McDonnell
Angela Smith
Willam Lorentsen
Kelly Wittstruck
Eric.and his and crew did a amazing job my fascia if looks brand. New, crew did is very professional and neat and tidy five star definitely
Beth Lichtenfels
Chip and Tim were amazing. Very professional. I would definitely recommend to anyone looking for home repairs
Justin Harbour
Eric Hanson was my expeditor. I highly recommend him. He was on time everyday and his crew Matt and Mark did an excellent job on my gables. We thought it was going to take longer but they stayed late and knocked it out. They left my yard looking exactly the way it was. Thanks, Eric Hanson & Ridgetop Exteriors!
Kristy Thompson
Elizabeth Garcia
Lawrence Plaza
Bought the same door from ridge top I would of got from Morgan exteriors cost two thousand dollars for the entire process opposed to easily 6000 with Morgan exteriors. Pleasure to do business with ridge top.
Susan Grochowski
Great customer service from the moment they contacted me until job was finished. No high pressure selling - just honest and good advice about what needed to be done. They showed up when they said they would and did a very good job. All employees were helpful and professional. Some that stood out were Alex who then put me in touch with Chip Pearce, the project manager and Mike Kidder, the expediter. I'm very happy with the new roof and fascia. The crew was excellent and also did a good job cleaning up and protecting my flowers and landscaping. A little pricey but the roof material has 20 year warranty and the workmanship was excellent including drip edge and fascia coverings. You get what you pay for. So the value is excellent. I highly recommend this company
emma dodson
Jason Hopple
Kristin Simon
Eric Hanson the expeditor was terrific and punctual he even came out on a Sunday! The materials are good quality and there’s a fantastic warranty on the work! Gary the salesman was very honest and made things happen! Very happy with Ridge Top Exteriors!
John Payne
Kathleen Parodi
Eric Hanson was very professional and really cares about the quality of the work that is being done on your house. He check in all three days to make sure the crew was on time and doing a professional job. The crew was also great! I will recommend and use for future work. Thank you Eric!
Gloria Johnson
Tim and Nelly did a great job
Andy Ebert
Ridge Top was amazing. Gary Gordon was very understanding in what we wanted to get done (Hardie board siding on our addition to the house). He was complete and answered all of our questions. He made us feel very comfortable going with Ridge Top. Also Eric Hanson, the Siding Expediter, was impressive in making sure we got what we were looking for. He was very accessible and checked on the process regularly. Finally, Ty, Marcus and Austin consistently went the extra mile daily to make sure the project was done right. I would very strongly recommend Ridge Top Exteriors. They are a 5 star company
Tee Dee
Jeff did an awesome job on window installation. City inspection was prompt. Tyler did a great job on window button-up. We also had siding and gutters installed. Highly recommend!!!
John Clayton
The whole team from Brian Crawley (GM), Gary Gordon (Project Manager),Tim, George and their roofing crew performed top notch workmanship and had great attitudes and smiles. They all treated our property and my wife with dignity and Grace.Our home built circa 1945 has received a much needed face-lift. We’d be happy to recommend their company to friends, family and countrymen!
Dan Dreaden
jackie ramos
Jeff Garetano
The team at Ridge Top was amazing from first contact to completion. Stelios and Tim went out of there way to make sure everything went smoothly
Carol Kenney
Tim and Jason were awesome the crew was on time and did a fantastic job, cleanup was perfect
Kimberley Steele
Good value professional fast
Jeannine Keane
Ridgetop Exteriors,is by far the best company we have ever done business with. They are all professional, very communicative, and the job was outstanding. Wish every company was so efficient. Well done !!!
Dean Jessup
Brett was great in his follow-up with us and Gabe and his crew were fantastic with the installation of our soffit and fasciae. Our gutter installation was also quick and professionally done. Glad we went with Ridge Top Exteriors and their professional crews!
Mario Pedrero
Lance was very professional Tim victor was also very professional.
Lacey Farrell
Stephen and his crew was clean and very professional. Left everything in better shape than when they found it. Huge thank you for getting done as quickly as they did.
Amanda Thompson
Eric was very helpful and handle everything professionally!
Mark Blonski
Replaced fascia and soffits including the rotted woodwork, Eric Hanson was excellent keeping me updated on project timelines and status, offering lots of details and helpful all around. Cody ? the sales rep uppfront also very helpful and the quality of the finished job exceeded my expectations!
Joe Pitt
Mr steve and his crew did excellent work , very polite and professional, would recommend for future work!
Margaret Jones
Steven was very respectful and very helpful with my roofing project . great work!
Kenneth Bening
Mr Steven and crew did a great job , professional, communicative , great work and craftsmanship
Elieser Alonso
Very good service overall. Well worth the prive. Tim was a súper cool guy
Iyiola
Bryan Bogard
Dwight Rivera
Mr. Steven the expeditor came by my house to make sure I was satisfied with the work and I was, the crew did a great job and did clean up after themselves
Kent Davis
Ridge Top Exteriors is one of the best contractors I have ever worked with in Florida (since 1983). My 2006 home had 280 ft of old, ugly, dirty (and missing) aluminum soffit, and 280 ft of discolored leaking gutters. Ridge Top completed this major renovation in 5 days, including bringing the soffit to 2021 hurricane code, and leaving the workplace as clean as they found it. Chip Pearce set up the job while Gabe, Luis, Zy, Eric and their crew did terrific work. Special thanks to company owner Larry for his great communications and for managing such a competent operation.
Jacob Vanderpool
Our siding job turned out great. It wasn’t the cheapest, but it was well worth the money. Eric was polite and responsive. He came through a few days after the job was done and made sure we were happy with the quality of work. Would recommend this business to friends and family.
Bruce Chabot
Very satisfied with this professional service. Many thanks to Tim Gross, Gary Gordon, Victor Flores and the whole crew!
Jean Ramjit
Hardie board shakes were installed.The job took 2 days and Mark and Matt were very meticulous with the installation.Eric has been very responsive and professional and on time. He delivered as he promised.Eric stopped by every day to assess and evaluate the job on site and always asked me if I had any input. I had none as it all went as I expected.The finished shakes, once installed, gave the home an authentic, upstate, New England kind of appeal and I love it.I’m very pleased with Eric and his team.Thank you.
Luann Ackerman
Constantina Malecki
Richard Hart
I picked Ridge Top for their reputation and was not disappointed. The job was scheduled earlier than originally promised. I had soffit and fascia work done 1st and then the roof replacement with new skylights. Communication was outstanding. Clean up after the job was excellent. The next job they are going to do is install new gutters. The financing offer for the entire project was out of this world. But the roof warranty is unbelievable. Truly a quality company.
Joseph Fischer
Overall, a really good experience. They did a really good job on our siding. A small instance of not great communication but nothing that couldn't be handled with a phone call and was straightened out right away. I would use them again.
Anthony Saylor
Gary victor and Tim and the guys were great. Very professional.
Neil Gibson
Good co. Job done well, at agreed price, and, on time. A bit sloppy in procedures, but the roofing job itself is first rate. Sales rep Chris is the Bomb !! Recommended.
Michael herring
Ridge top Exteriors did a great job installing my roof the Crew was very nice and supportive and helpful it only took a day and a half from start to finish the crew chief wan I think his name was was very nice and helpful with all my guestions. I would recommend this company Ridge top Exteriors to anyone who wants great deals home owner Michael Herring
Denise Reid
Edit: Unfortunately I find the need to edit my review. It’s not because of the workmanship but because of the lies told after the review was written. The project manager Eric was not truthful as far as telling me that his company would be putting a lien on my house until the estimated amount was paid in full while he was still working with the insurance company to come to an agreement on the total cost. He kept assuring me anyway now they would have it worked out, only to receive a letter from their attorney letting me know they have put a lien against my house. For this reason I have changed my review to 2 stars! Even their attorney agreed with me it was poor service on their part.
Louis Spadaro
Called Ridge Top to get an estimate on a new roof. Had to schedule the appointment for later in the day due to my work schedule. I did receive a call to confirm again at the time I requested. The day of the estimate I get a phone call from the estimator asking if he can come by earlier. I explained that no one would be there but if he wanted he could go by and check things out and leave the estimate (since I knew a later pm appointment is sort of inconvenient) it would be fine. Thankfully my wife made it home in time to have the sit down with him. The sales pitch was selling the company not any product. He left without leaving any estimate, product samples, explanation of warranty, etc. A lot of “go online and read our reviews” and asking more questions in line with who did the rest of the work we recently had done. I called the next day and spoke to a manager to find out where my estimate actually was since I had already received not 1 but 2 follow up calls and a link for a survey. Explained to him in depth what happened, here it is days later and I still have no estimate. Great work!Update. Estimate received after my phone complaint, just went to spam.
Matt S
I had an appointment scheduled for quotes of roof replacement , new windows, and siding. I received a text message confirming the date and time. However, no one ever showed up nor did anyone call to reschedule or let me know what happened. I'm sure their company will do just fine without my business, really just leaving the review so they know they lost out on a lot of business as I just signed a contract with another company for windows and a different company for the roofing. I'll figure out the siding at a later time. I most certainly will not be hunting down companies for 30k+ of work.....so someone definitely cost them potentially a nice sale..
Adam Lanenga
This was my 1st roof installation and I wish it could have been better. I hate to give a 1 star review since the workmanship was great and the laborers were professional and fast. They cleaned up the property and everything looked great. Based on that I would have thought 5 stars. My issue lies with the Company itself in terms of their logistics and communication. I had to provide them 3 shingle choices prior to the work starting (pretty standard). It was determined at the time at my 2nd choice was the only one available. I signed the contract to proceed which had my 2nd choice of shingles listed. 2 days prior to the job starting the project manager called me asking what my other 2 shingle options were because inventory became available and other choices could be in. I gave him the information and he informed me my 1st choice of shingles were available now and I gave him the go ahead to make the change since they were the ones we really wanted. The project manager said great the 1st choice it is we will see you on your install date 6/2. My wife and I were really excited to have the shingles we really wanted. When I arrived home from work on 6/2 I could tell immediately the shingles being put on the roof were NOT my 1st choice as I had just discussed with the project manager just 2 days ago. When I contacted him he was surprised and said he would look into it. I was told there were issues with their supplier and when he pressed for explanation he was told "the shingles that were installed were the ones on his contract", so there was nothing they could do. This is a lesson learned for me and any readers to make sure contracts get amended to reflect changes made verbally or over text, and not to take them at their word.Sadly the issues did not stop there. They finished the installation of my roof on 6/3. I did not receive notification that my roof passed inspection until 8/17 (over 2 months). I followed up 3 times during that time period. One time I was told the girl handling it has covid and is out so things are backed up sorry for the delay. Another time I was told the girl who has had covid multiple times has been let go because she apparently was not doing her job, so the project manager submitted the paperwork himself. Then on 8/19 the project manager got a hold of me because he was notified my account is past due by 70 days which triggers the beginning of a lein process for non payment. Please understand me when I say I was beyond upset. This was an insurance claim job in which I had the full payment at anytime. There were multiple reasons on the Comany's side why the account was 70 days past due (see above) and none were because of myself. I was willing and able to make a payment at any time but until 8/17 I had no idea the job passed inspection and was finally closed, not to mention no one from Ridge Top ever reached out for payment. I spoke with the project manager and explained everything previously outlined in this review and he agreed and said its an automated process based on time and he was not tagged on the job notes so he lost track of time it was in Accounts Receivable. We set a time and the project manager came and collected payment on 8/28.Just when i thought we were finally done another crew shows up at my house on 9/2 (almost a week after payment). They stated they were here to fix a patch that did not pass inspection. Now I am totally confused since I have a passed inspection form from 8/17 but apparently there is an issue? I again contacted the project manager who again did not know they were coming and thought they were coming on 9/9. I had no idea that anyone was coming period which leads back to the lack of communication. Turns out it was the Plant City inspector that needed to look further into an area on the roof that i was told is actually ok, so it looks to be done now.In the end Ridgetop Exteriors does great work when it comes to the roof installation itself, but be ready to deal with a Company with logistical, communication, and possibly leadership issues.
R Porter
We made an appointment for gutter replacement on our lanai. We were able to make an appointment for a quote within the week. We just received a phone call and when the representative was advised that it was only for a small lanai he stated that he didn’t want to do the job because his boss would be mad that he wasted his time on such a small job. It’s incredibly unprofessional and more than inconsiderate. Especially since we’re trying to correct damage. Instead of waiting for them to follow through with a booked appointment, we could have been working with a company who values customer service with a sense of professional integrity. If there are constraints surrounding what is deemed a “worthwhile” job, you train your staff to ask an appropriate line of questioning before booking appointments. It’s incredibly rude to complain about wasting time when our time was actually wasted.
Howard Spiegel
This was the worst company I ever dealt with in my life. Horrible service, caused tons of issues, and the price ended up 3x the original quote.
Barbara Scott
In unhappy with the work of my New RoofGary and Tim and VictorRidgeTop ExteriorGot $1000 in cash from me and my husband,They charge me$20,000 for an roof job. They got me for a lot of money but the GOD I service will fix it for me!Very upset!😡😡😡
Daniel O.
Received a poor assessment of the issue. Got it resolved by another company for a fraction of cost.
Katie “Kate” Rebarcak
Amber Sieradzki
I feel very torn writing this review. I was recommended ridge top by a colleague, and read so many great reviews about the company. I was looking for a new roof since mine got damaged from a tropical storm, and I was working with my insurance company to get it paid for. I had my initial estimate that came in and I signed all the paperwork to get it scheduled. We had some back and forth before the roof was installed on some things in the estimate for insurance to cover, but my contact Chris said all would get sorted.The day of installation was great, the roof looked amazing. There were a few hiccups, like my porch inside on the roof had some cracking, the siding got torn up a little on one side of the house, and one of the soffits were damaged and put back on incorrectly. It took weeks for them to come back and fix, but overall my installation experience was fine.What was not fine was that after I had signed a contract with a set number for the roof, they came back asking for more money. They only did this because I told them that this was an insurance claim, and all they saw was a blank check. They insisted for me to claim the siding THEY damaged to get in their words "a whole new house, all new siding!" I told them I did not want to make a claim, that they should be responsible for the torn up siding. I said I did not want my insurance rates to go up, and they insisted that insurance cannot raise rates due to claims (they sure well can). I don't know if I was treated this way because I'm a young woman, or a young homeowner. But I felt taken advantage by from Chris, the sales rep and had to fight with him to get a document signed saying paid in full, when they threatened to come after me and my insurance company for "not paying them the full amount" which they kept changing everyday like the wind blowing. I would not recommend working with ridge top, and wish I would of went with another company.
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Our family-owned business has been the provider of choice for roofing, siding, windows, doors, and gutters, in the Tampa Area and surrounding Hillsborough, Manatee, and Pinellas county areas. With over 15,000 satisfied homeowners over nearly two decades, we take pride in our outstanding customer service. If you’re looking to add value, lower energy cost, and make your home look like new, call us for a free estimate today. One of our friendly experts will be glad to offer you a home inspection and a no-obligation estimate. Thank you for the opportunity to earn your business!
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There are plenty more projects we want to show off! Check out our gallery below to see more before and afters, and other amazing projects.
100% Customer Satisfaction
It’s pretty common in the roofing industry to hear that reputation is everything. After more than a decade in the construction business and thousands of satisfied roofing clients all over the midwest and beyond, we’re pretty sure that sentiment is true, and we want you to know that we will live up to ours no matter what the scope of your roofing project entails. Whether you bring us a complex, custom roof replacement project that you’ve been dreaming of for months, or you find yourself with an emergency leak repair needed in the middle of the night, Ridge Top Exteriors Tampa will always deliver 100% customer satisfaction and absolute quality work without any compromise, just like we’ve been doing since 2002. We know that our customers are the backbone of our success; in fact, our customers are the main reason we put our hearts and souls into everything we do on every construction project we’re a part of.
Storm Damage And Other Repairs
Our professional office staff and our skilled team of expert technicians will assist you with your storm or accident-related insurance claims from start-to-finish including assessing any damages to your roofing system, repairs, full roof replacements and much more.
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We could go on and on about why you should choose Ridge Top—but we’d rather let the facts (and our customers!) speak for themselves.
