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MILWAUKEE | MADISON | FOX VALLEY
Christopher Swinn
Got the job done quick and were very professional. Highly recommend.
stephen gildow
The guys,Mike and hyram, and Jeff the inspector. For Ridge Top was great.i would like to add the two installers, failed to properly clean behind them. i had to spend about an hour going through my house espically in the shower area. and i am glad i did . there was material concrete still on shower floor. by each window. they could of taken time and used there vacum or mine. thats my hang up. leave it as youfound it clean and debri free.
christine alito
Everything was perfect! They came on time , worked hard without a stop, and quality work with old fashion manners. I will recommend this company to everyone specifically my friends. Thank you so much! Happy people are your best advertisers! From the start to finish everything was a great experience. Star company!!!👏👏👏🏆
Becky Schwarz
The workers that were sent to my home have been so professional and polite along with doing an excellent job. Mack (the foreman) was in constant contact with me to keep me informed of the progress of my siding. He also made sure the installers had everything they needed to complete the job. So informative and personable. Love the new look.
John Zambito
Couldn’t recommend them enough. I have 70 year old windows and very odd shaped windows. I was pretty nervous prior to install and they did a perfect job. Reasonably priced as well compared to every other quote I got.
Howard Hickok
The windows were installed when scheduled and the installers were very personable and efficient. The install manager, Jeff, answered all my questions allayed any concerns that I had. After the windows were installed I had all the siding replaced. Scott supervised the job and Navidad and Jenfer removed the old siding and installed the new siding.They did a magnificent job and the house looks better than when it was brand new.
Howard Hickok
Suffered interior water damage from leaky windows, and siding damage due to the high winds of Ian. A call to Ridge Top Exteriors hooked us up with Chip and Danielle, who came to our residence and surveyed the damage. They were very friendly and professional. They gave us a quick estimate and we signed the contract to have all the windows replaced and have the whole house resided. Jeff came to the house and took measurements of the 21 windows to be replaced. After some waiting due to a backlog in manufacturing the windows, Mike and Bryan arrived and installed the windows in less than three days. Again, they were very efficient and personalble. Jeff and Alec inspected the windows doing a few tweaks here and there. Soon after the windows were installed Scott came to the house to get the specs for siding and set a date for installation. Navidad and Jenfer installed the siding to the whole house in less than two weeks. They were two of the hardest working men I’ve ever seen. Scott stopped by a couple of times to see how things were progressing. The house looks better than when in was first built. We couldn’t be happier with the results.
john johnson
Thank You to Scott, Gary and the entire team that did our roof. Those guys were the best. They kept us informed of every phase of the operation. Everything they said, they did. We are extremely happy with their workmanship. A Five (5) Star rating goes to RIDGE TOP AND THEIR TEAM. THANKS AGAIN.John and Dannie Johnson
Merily
I can't say enough good things about Ridge Top Exterior! They recently installed a new front door for us, and the entire experience was fantastic. First and foremost, they were incredibly punctual. It's rare to find a contractor who actually shows up on time, but Ridge Top Exterior did just that. They were prompt, professional, and ready to get to work.Throughout the entire process, their communication was outstanding. They kept us informed every step of the way, from the initial consultation to the final installation. They listened to our needs and provided valuable input, helping us choose the perfect door for our home. Their expertise and attention to detail were evident from the start.When installation day arrived, the Ridge Top team was efficient and skilled. They worked diligently to ensure that everything was done to perfection. The end result? A stunning front door that not only enhances the curb appeal of our home but also provides added security and energy efficiency.But what truly impressed us was their commitment to customer satisfaction. They went above and beyond to make sure we were happy with the final result. They even followed up after the installation to address any questions or concerns we had. It's clear that Ridge Top Exterior takes pride in their work and genuinely cares about their customers.If you're in need of a new front door (or any exterior work, for that matter), look no further than Ridge Top Exterior. They are reliable, communicative, and deliver exceptional results. We couldn't be happier with our experience and highly recommend them to anyone in need of their services.
Mr. Fusion
Very high quality product and super fast installation. Project manager Steve was super communicative and professional. Cannot recommend these guys enoughYou can't go wrong
Fill Ro
Happy with this home upgrade. The doors came out great.
Robin Meyers
Arrived on time did an excellent job! Slight damage to the door and he took care of getting the replacement ordered. Love the new door
Kevin Hoag
Had a great experience with Ridge Top. They had a particularly challenging job with this as there were some awkward sizes with the original home’s design. They replaced 3 doors and a transom. They were very communicative about all of the solutions and made sure the outcome looked great!
manuel cruz
I’m very satisfied with my new roof, highly recommended for your new roof project!
John Hardy
Mac and Nicole did a great job keeping me posted every step of the way. Very professional service on their part. The employees that actually replaced the siding on my 4 dormers were courteous, prompt and cleaned up work area every day. Very Good Service from all that were involved!
Joyce Edwards
I had a great experience with Ridge Top for a large window and exterior door install. I dealt with Stelios, Jeff, Brian and Mike throughout the process. All are very customer service oriented and were a pleasure to work with. Everything looks great! Waiting on the final inspection and walk-through.
Lisa Abdul
We are so grateful we chose Ridge Top Exteriors for our replacement windows. From the first people we met, Jeff and Matt, to Alec who did the final inspection, we have been impressed. They have been responsive along the entire process and Danielle kept us in the loop from start to finish. The installers, Hyram and Mike, were fantastic. They arrived when they said they would and were very efficient and polite as well as very customer focused. We are so happy with our experience and can highly recommend this company to others with confidence. They even have quality control within the company and come out to check the work that has been done prior to the county inspection--very impressive.Thank you, Ridge Top Exteriors for making our experience a great one!
James
I cannot speak highly enough of Ridge Top Exteriors. Ridge Top was not the only roofing company we received quotes from, but it was the only company that didn’t show up to just give us a marketing pitch. We worked with Kory Edwards, who was knowledgeable and willing to listen and discuss our needs. My wife and I have been burned by companies in the past (as I’m sure we all have), so we do our due diligence in verifying claims and marketing information. Everything lined up, and Kory was exceptionally patient with us as we asked him follow up questions. Lots of follow up questions. Every company needs a Kory.George and team took care of the roof replacement and we couldn’t have been happier with how it looks. George was very personable and great to work with, and he seemed to have a great team. There was an open line of communication throughout the roofing process, including pictures of progress. There was some very minor damage (small tear in our lanai screen and an outside light) which is inevitable, but Ridgetop chose to repair/replace both.I’ve never worked with a company so open and transparent with their process. End-to-end, Ridge Top Exteriors provided an excellent product and experience.
Chris Jones
Pretty pleasant overall experience. I'd leave an extra star if I could just for the outstanding professionalism of Mack alone. His courtesy, knowledge, and informative answers of questions I had throughout the process, were second to none. Prompt returning of calls, punctuality, and patient demeanor are rare in most customer service industries nowadays. Should hire more like him. Thank you again Ridgetop, and more specifically, thank you Mack. Bravo
Artie Hill
Zack with RTE was fantastic to work with - responsive, friendly, knowledgeable, understanding. I never felt like I had too many, or dumb, questions.They worked with my insurance on my behalf to get a compensation for a more complete repair (resulting in a roof replacement instead of repair), and then walked me through the whole process.When we got to it, work was scheduled and planned immediately, and completed in a day.Y'all, cannot tell you how happy I am we found RTE. Thank you Zack, and everyone else!!!
Ross Karrick
At every point in my experience with ridgetop the level of professionalism, quality of work, and investment in communication was absolutely stellar. Steve was helpful knowledgeable and went above and beyond to make my new roof a painless and positive experience. Thank you guys! I wish I could give more stars!
Debra Coleman
We are so pleased with the work Ridge Top Exteriors did for our home. The crew was professional, worked hard and finished the job on time! I highly recommend this company to anyone looking to update their siding in the South Tampa area.
Rebecca Johnson
Bonnie Plummer
Ashley Tower
My experience with Ridge Top has been great! I had some gutters and windows done and everything went very smoothly from my initial inquiry to completing the job. Kory was our sales rep and has been so easy to work with, as well as everyone else that I've spoken to at the office and has come by to do work. They were very transparent, didn't try to sell me on anything extra that I didn't want or need, and have stayed in communication through the whole process. Our windows weren't supposed to come in till the very end of August, and they ended up receiving them early and installed them before they were originally scheduled to even arrive. Both jobs were done quickly, no mess left behind, and no issues with the work that was done. I highly recommend this company and will definitely use them again if we need any other work done on our home.
Corinne Chustz
Took no time at all to get a quote & the customer service was unmatched!
Christian Santizo
Brian did a great job!!! On my windows and roof
Lailah Santizo
I just bought my first house. I had no idea what I was doing. I worked with Brian and made this process simple and more affordable than I expected. I had got quotes from other companies and they were a lot more. I had no idea what I was doing
Carly Lopez
Great quality work! I replaced termite rotted siding with vinyl siding. These guys really turned around my home from looking like an eye sore to get back with the times in a matter of days! Chris and Mack were great to work with and their crew was excellent!
Sandy Walker
I want to take this time to acknowledge John of Ridge Top Exteriors. This Young Man and this Company are a Diamond in the ruff. We had a Tree fall on our home and were Very concerned that there might be structural Damage. John was the contractor t assigned to the job. He showed up in the pouring rain with a smile on his face. He not only put our minds at ease but was very Professional curious and informative. If you have a issue with your Roof, ,window etc. Give them a call. You won't be disappointed.
Fonda Emard
Out of all the contractors that came out to quote repairs after Ian Ridgetop by far worked the hardest to help us find a way to make our home whole again and that was just the sales rep! Once a deal was made it was a flurry of activity shortly after. All the workers on site were wonderful, professional, hard working and they cleaned up extremely well! Heaven forbid we get another storm and need more repairs I'm not even shopping for another contractor. I'll be calling Ridgetop first. I love my beautiful new hidden vent soffit! I find myself just strolling around the house admiring the sharp lines and clean look. Highly recommend!!
Jennifer Taggart
This was a great experience from start to finish. These guys helped me get a hailstorm claim through my insurance company by providing a very detailed inspection. They were also very quick to schedule and get the job completed. Once onsite it the roof was completed in 2 days including clean up and it is a huge roof. I would definitely recommend them.
D C
All I can say is Ridge Top Exteriors team was superb from sales and customer service to installation. Gary Gordon was excellent to work with. Gary’s very knowledgeable about the products they use, as well as, the complete installation process. He answered all my questions in great depth. The day of the installation they should up on time and got right to it. In less than four hours they had my whole roof completed and all derby cleared from the property. Gary followed up a couple of days later to make sure everything went well and I was happy and satisfied with the final outcome of the project. I highly recommend Ridge Top Exteriors for all your home projects. I will definitely be using them again for my future home projects. Ridge Top Exteriors goes above and beyond to give an excellent customer experience. That’s become extremely challenging these days!
Glenn Shivers
My door installation looks great and we are very happy with the quality.
Jami Heredia
We had a very odd job on the 3rd floor and Chris S. bid it, we took it, and they did this difficult job on the 3rd floor roof with great professionalism and ease. We as a company are impressed with their work. Mike, the foreman on the job was excellent, everybody we came in contact was excellent. Thank you!DH Asset Management. SRQ
Raphael Meneses
Jeremy Maldonado
Greg the manager at Ridgetop did and outstanding job from being very responsive, on time and getting a crew on site to get the job done, impressed to say the least highly recommend!
Donna VanHees
They did an excellent job, quick and efficient
mary B
From the start and meeting Chris in sales, through the different, respectful contractors that preformed our actual work and Mack, our project manager, we are thankful for all of their help and hard work to return our house back to a home post Ian. Ridgetop handled roofing, siding & gutters for us. Were there "snags"? Of course, but all our concerns were promptly addressed by Mack, who was great at staying in touch throughout all phases of the project and all projects done in a timely manner. His calm demeanor and explanations helped keep me sane! To be honest, we were also pleasantly surprised that even Chris (sales) continued to check in with us through the all the stages to the end. Also, a shout out to Clebor and his crew-they always were respectful of our property, cleaned up after themselves daily & put up with our barking dogs! We (hopefully) will not need these services again but would highly recommend them to anyone that does!!
Bill Cochran
The 2 installers were fast and professional. It was great seeing hard working people
Sue Brown
Chris and Mack were professional and friendly Mack always communicated what was going on and kept me informed, they worked around my schedule . Thankyou
Eddie Hoffmann
Jeff D and his crew were great. My wife and I replaced 15 windows through RTE and everyone from sales to install were great to work with. They were open about timelines and price estimates and both were spot on. Couldn’t be happier!
Barbara Grenier
Workmanship was excellent, communication was excellent. All the people I talked to were great. Highly recommend!
Jim Miele
John my Sales Rep was very honest knowledgeable. Explained the reason that their services and product were of the Highest quality. Which was obvious at the end. The installers were PROS ... quick efficient ... and walked with me around my home to make sure I was satisfied with the Install. Can't believe how it improved the Look of my home. Outstanding g job. I only needed Gutters but I highly Recommend Ridge for ANY exterior Home project you need.
Keely Alderman
Liz Barton
Very pleased with Matt and Chris!!! I highly recommend this company!!!
Michael Leach
Jeremy Fondren
We had new windows installed, and the crew did an amazing job. They were on time both days and cleaned their way as they went along. Highly recommend them.
A M
Ridgetop Exteriors did a skilled and professional job with replacing the siding and windows on my home. They worked hard and diligently, and were quick to communicate any detail that needed to be addressed. My house now has a revitalized curb appeal, and I've received nice compliments from my neighbors.I would definitely recommend Rdgetop Exteriors to anyone needing siding or window replacement.
M
Thank you for the incredible level of professionalism from all of you. From Start to finish Ridge Top went above and beyond to make sure things were done correctly and right. Stelios(sales), Danielle(customer service),Brian& Blane (installation ), Alec, Jeff and Manager Brian we appreciate all your help to make things 100% perfect. Thank you Miriam
J
People were at my house by 6:45 am and took off the old damaged shingles and finished putting on the new shingles by 1:00pm. Everything went very smoothlyHad new door installed and everything went very well. Took about 2.5 hours. Professional, answered questions and put on new locks for me. Happy with the service.
fiveminutsflat
Job was done well and Mack was very professional and answered all my questions as well as fixed some missed areas
Eddie G. Jr.
I would like to comment on the soffit repairs Ridge Top Exteriors performed on my home in Bradenton, Florida. After being damaged by hurricane Ian, there was approximately 50 feet of soffit that needed replacement. Mack from R.T.E. came and from the very beginning was absolutely professional and helpful. He explained the work that needed to be done in terms my wife ani could understand and took the time to answer all of our questions. Furthermore, he helped us process the insurance claim portion of getting it paid for by our (very difficult to deal with) insurance company. The crew that Mack had do the work were courteous and efficient and did a stellar job. We are R.T.E. fans for life and will certainly refer anyone and everyone we can to Mack at R.T.E.Thanks Mack.
Mark Olson
Very professional cleaned up all debris. The work looks great Would highly recommend
Yvonne Rembert
I was extremely impressed by their punctuality, professionalism, cleanliness, and quality of window. I'd highly recommend them to family & friends!
Sherry Brunk
All of the above! Ridge Top Exteriors was great from the start. John Correa the Project Manager was very impressive when he first came to see me! He definitely knew what he was selling. George Paniagua the Field Manager kept me up to date while the work was being done. The workers worked very hard in the hot sun and completed my roof in a day! It looks great! They were there early and didn't leave until it was done! I definitely will recommend Ridge Top Exteriors to others wanting a new roof! Thank you all!
Joseph Robson
Installed sliding door. Superb job. Crew was on time, fast, efficient and friendly. New door is excellent. Have used Ridge Tops for my windows and now the door. Will definitely use for future work.
Amy Minshall
We had a great experience with Ridge Top Exteriors. Steve was very helpful with explaining everything, and Tim and team did a great job on the roof. Clean up was also very thorough. Definitely recommend if you are needing a new roof!
Adam Kalman
Window replacement. Excellent company, great customer service from everyone we encountered. Great work from the installers.
Cody Glass
As a community association manager I speak with many different providers such as roofing companies for my clients. Ridge Top Exteriors has been a pleasure working with, Brian Crawley came to the property and met with my client personally and showed them different shingle types and explained how the project would work and what would be the best solution for them. Brian also attended the association Board of Directors meeting and answered homeowner questions- I recommend Ridge Top for any association manager or Board member to reach out to for a proposal/ service.
Millie Sepulveda
I want to thank everyone that took part in installing, supervising and working with Pinellas County inspector on my roof. All the workers were polite and they did an awesome job which we are pleased. Thank you Steve Dulock, for making the process go very smooth. Especially with the removal of the Solar Panels. Again, thank you Millie & Gus
Lori Dodd
They did a wonderful job and had everything done in 1 day. Very happy with everything
Lorain Healer
It’s hard to find good customer, service, and people that actually keep their word , however those at ridge top exterior did excellent at both . Even when we didn’t chose them at first , there representative John Correa showed me nothing but respect . It was because of that respect , that after our first choice didn’t work, ridge top is who we then called . John Correa gave us good price & was excellent at how he went extra mile to make sure we were happy . Good Job Ridge Top Exteriors , keep up the good Work .
Tabetha Pittman
Ridge Top has been a pleasure to work with. Zach has done an excellent job of organizing the project front start and now nearing the closing phase. Mack(soffit and fascia)- has been on top of his crew and made sure to stay in touch with me daily. The communication has been phenomenal for me and I have appreciated all the work they have done so far. I would recommend this company and team (Zach and Mack) to my family, friends and colleagues.
Gayle Stewart
They? install windows in my kitchen, Bay windows, and a window In my master bathroom, these guys did a beautiful job. They were on time, And it took no time at all. Danielle kept me up-to-date.That is the best part! They all were very professional. And I Would use them Again. Thank you, guysHoward and Rose Stewart?
Seeth Laemmert
I purchased a door from Ridgetop, and had them install it.They kept me up to date with the order were prompt in delivery, clean install, with clear communicating throughout the process.They did everything exactly right. I'll be calling them again for my windows and roof.
Ross R
Wanted to wait a little bit to leave a review so I could leave an honest review. I have to say I am extremely impressed with Ridge Top Exteriors.Had a window emergency where our dog jumped through the front window forcing us to upgrade sooner than we planned. Ridge Top was there to fix up the window and help us with our long awaited project of replacing the front windows. From start to finish Matt and his team were fantastic. They were in contact with me through the entire process even while waiting on windows to come in, they made sure I knew any updates they had. The windows came in faster than expected which was a pleasant surprise.Once installed, the windows are beautiful and everything was cleaned up and taken care of in the end. We only did the windows in front of the house this time but will absolutely have Ridge Top finish the rest of the house when we're ready!
karen ceragno
The crew overseen by Marilyn & ricardo were great. Hard workers,clean & nice people...thank you!
Wendy Flores
The whole team that I delt with was professional and nice they've keep me inform from the beginning and to the end of my project. The gentleman did a professional job installing my front door and cleaned up afterwards .I would recommend Ridge Top Exteriors
Jacqueline Montanez
Great outfit. Professional management and sales men!
Donna Fay
I had window replacements. The two gentleman that did the installation were very polite and did an excellent job. I highly recommend Ridgetop and these two gentlemen! Unfortunately, I do not know their names. Thank you to both of them for a job well done!
Adam Marshall
We had four new windows installed and Ridge Top completed the installation and cleaned up the area within 5 hours. They were very courteous and inspected the work to make sure it was done to their standards. The price was very reasonable and we were very satisfied with the work that they did. We would definitely use them again for a similar project.
Sue Olsen
Excellent service.
Judith Spivey
I’m grateful to the team at Ridge Top Exteriors for the excellent job they did re-roofing my house. My Project Manager, Steve Dulock, was unfailingly helpful, professional, and knowledgeable from start to finish. It turned out there were more problems with the old roof than were apparent on the surface. Steve, Tim, and Vic all went the extra mile to make sure everything was fixed properly. I appreciated how well they communicated with me, answered all my questions, and helped me make some decisions. The roofing crew were adept, worked quickly, and were respectful of my property. I have already recommended this company to a couple of my neighbors. They did outstanding work and were a pleasure to deal with.#2. Ridge Top Exteriors just completed a second job for me. They installed two outside doors, including a sliding glass door. Every person with whom I’ve had contact from this company is very courteous, helpful, professional, and easy to communicate with. While I was waiting for my doors, Danielle, in the office, stayed in regular touch with me to keep me updated on their progress. My project manager, Steve Dulock, always stays “on top of things”and is easily available, if I have a question. Thanks to Jeff, Alec, and the men who installed my doors, too. The doors look great and work really well. It’s a relief to have home projects go so smoothly. I highly recommend Ridge Top Exteriors.
T Ba
They did a great job installing my new double paned and wind resistant windows. They are gorgeous! It meant a lot to me that they kept in touch with me periodically with updates as to the expected delivery date. And they were very patient and helpful as my HOA had questions before they would approve my architectural change.
Lisa
Zach arrived on time, he was very professional & extremely knowledgeable! He explained to us in full detail the process as well as the warranty. The price was very reasonable and Zach’s presentation as well as his great personality definitely sealed the deal for my husband and I! Looking forward to the install on our new roof!
Nathan Harens
From start to finish Ridge Top was great!!!!! The sales experience with Chris Harris made us feel comfortable and ready to make the jump into making our hurricane windows a possibility.From there a measurer came out who was a joy and very cool guy. After everything was ordered Danielle kept us up to date on everything and when our install was going to happen. The install team (Jeff and Alec) worked their behinds off, and were great at what they do.A lesson can be learned for other companies, we are basically done a week earlier from when we were told we would start. Under promise and over deliver, thank you Ridge Top team!!!
Jeffrey Cook
In addition to roof repair, there was also vinyl, soffit and fascia damage from Hurricane Ian. I appreciated being kept in the loop during the whole process. The workers did a nice job and I am pleased with the results.
N R
I had both a new roof and front door installed. Crews showed up on time and completed the projects quickly and as scheduled. Chris, Jeff, Kristian and Daniele were professional and helpful. I highly recommend Ridge Top Exteriors for your home improvement needs!
Julie Harrell
Ridgetop puy vinyl siding on my home. They did a great job, and I would recommend them. The crew were courteous, professional and prompt.
Elise Landahl
They presented all the information needed to make a decision and gave me time to process. Once we moved forward they were in contact with good communication and flexible with my work schedule! The installation was done within one day and it looks great and they cleaned up well too. Very professional and well done!
Vicky Guggino
We purchased 4 replacement windows from Ridgetop. Chris did a great job determining what we needed. Jeff was thorough in measuring the windows. On install day, Brian and Blane were on-time, professional and courteous during the entire process. Alec, the supervisor stopped by to ensure that we were very happy with the entire install and we were completely satisfied. This is the second time we used Ridgetop for window replacement and were just as satisfied today as we were then!
terence tracey
anh tran
Kimberly Newlin
Great job. Workers weee very professional and did a great job!
Pat Potesta
Your employees get a 5 star rating. They made me feel very comfortable. They where very professional, experienced, respectful to me and my property. Job was done in a timely manner. your company not only offered the best price but offered financing. Thank you again for a wonderful experienceWould recommend you to everyone.
Diane Lebel
The guys showed up as scheduled and worked! Cleaned as they worked. Did a very nice job. Showed how all worked.
Zena Moody
I was pleased with the soffit and fascia replacement from Ridge Top Exteriors. The installation was finished in a timely manner and the clean up through. I appreciated the expertise of the crew. The communication and concern I received from Mack C. was top tier. The roof installation was also impressive. No short cuts were taken. I was kept in the loop of everything that was taken place. If something needed to be replaced they made sure it was done.
wayne caple
We hired Ridge Top Exteriors to do the siding on our manufactured home. Supervisor (Mac) was great to work with. He was very responsive and addressed all our concerns. We are very happy with the completed project and have already given a referral to a neighbor.
Anthony NonApplicable
Kicking things off, their prices are high. I thought a higher price point would mean higher quality work, not exactly. While the soffit and fascia look well enough they broke three of my perennial plants and left debris all over my lawn. When I told them about all of this a guy said he would come pick up the debris (he did not). There are pieces of plastic, wood, nails, staples and screws thrown everywhere. I am sure I will be picking them up forever. I just hope my dogs bare feet aren't what find the nails and staples. Did they do the job? Yes. Did they do it well? No. I would not recommend this company, nor will I ever use them again.
Customer Support
I recently engaged Ridetop Exteriors for a service, anticipating professional and transparent dealings. Unfortunately, my experience was marred by significant discrepancies in pricing and concerning interactions with their representative, Alex. Initially, I was quoted a comprehensive price of around $7800. This figure was later contradicted by a substantially higher final bill. Despite having written confirmation of the original quote, the company did not honor this agreed-upon amount. When I confronted Alex about this inconsistency, his response was dismissive. He stated that regardless of the situation, there would be a lien on my property, showing a lack of consideration for my concerns. This interaction, coupled with the initial misrepresentation of costs, reflects poorly on the professional standards of Ridetop Exteriors. It’s disappointing and unsettling when a business fails to uphold basic principles of transparency and customer respect. The Manager Brian Crawley did nothing to resolve this matter.
Tammy
Replace wood with vinylThe salesman Steve is unprofessional nothing but lies try's to cut corners disrespectful made remark you want something free No I want what I'm paying for period as discussed job was to take 1-2 days as stated on paper work it took 10 days Steve also let us know they don't have to pull permits ( for obvious reasons) one of the workers made him self at home sitting on my porch waiting till quitting time I had high hopes was going to have windows done also Not a chance now. After several calls the job was finally completed. Thank you for for finishing up the way the job was sold however - I wouldn't use again or recommend.
Andrea Rice
I cannot express how deeply disappointed I am with the services provided by Ridge Top Exteriors. My decision to hire them to replace my roof has proven to be an expensive and utterly regrettable mistake. Not only did they fail to address the initial leak over my garage, but their incompetence has led to a series of costly and aggravating consequences.When I initially contacted Ridge Top Exteriors due to a leak over my garage, I trusted their professional assessment that my entire roof needed replacing instead of a simple repair. Reluctantly, I paid a $18,000 for a new roof. However, my dissatisfaction began to mount shortly thereafter.The leak over my garage, the very issue that prompted the roof replacement, still persists. To add insult to injury, the leak caused significant water damage to my tankless hot water heater, rendering it completely useless. This is not a mere assertion; I possess documented evidence from a hot water heater technician confirming the damage was a direct result of the roof leak: "The tankless water heater has water spots on top, and the roof has visible water damage and appears to have leaked onto the water heater, causing it to burn out."But the problems didn't stop there. I've now had to replace two flat tires on my vehicle, both punctured by roofing nails scattered throughout my driveway. To make matters worse, my mother suffered an injury when a roofing nail went through her shoe and punctured her foot, requiring a costly visit to urgent care. The medical professional who attended to her and the mechanic who replaced my tires both confirmed that the nails were indeed roofing nails.When I attempted to address these issues with Ridge Top Exteriors and requested to speak with a manager, I was met with indifference and a shocking lack of accountability. Their response was dismissive and disheartening. I was told that they "aren't perfect" and that it is impossible to clean up the "thousands" of nails that can be left after a roof replacement. Moreover, their warranty, which supposedly only covers "the job they did," failed to provide any relief for the myriad problems their subpar workmanship had caused.In summary, my experience with Ridge Top Exteriors has been a financial nightmare. I am now out $18,000 for a roof that still leaks, an additional $680 for tire replacements, $3,000 for a new hot water heater, and $450 for an urgent care visit. Their refusal to take responsibility for the consequences of their work and their lack of commitment to customer satisfaction are appalling. I implore you to avoid Ridge Top Exteriors at all costs, as they have demonstrated through their own admission that they "aren't perfect" and consider it acceptable to leave a trail of nails and unresolved issues in their wake.PS. If a Ridge Top Exteriors representative reads this, since "all calls are recorded for quality assurance," I encourage you to listen to the call on 9/2/23 at 10:15 am EST to verify the appalling interaction with management that I am referring to. It's only fair that you confront the undeniable evidence of your dismissive attitude and lack of accountability before offering empty apologies or attempting to manipulate the facts to cover your company's reputation. Transparency and responsibility should be the cornerstones of any reputable business, qualities that Ridge Top Exteriors has woefully fallen short of in my unfortunate experience.
Jadis Thorne
Hannah
Always check multiple sources for reviews. It has a high rating on google, but the project manager, Stelios Xydias, did nothing but pressure and swindle my husband’s mother into signing a contract right on the spot. Stelio only spent 15 minutes at most looking at the wall that needed repair, and then sat my MIL down for the next 2 hours trying to get her to sign a contract that was exorbitantly overpriced. When she told him she wanted her son present and to discuss it with him first, Stelios told her it wasn’t a good idea and encouraged her to not talk to him. He also told her, and I quote, “nobody gets multiple quotes before signing anymore, you’re gonna get a 50/50 chance of finding anything comparable to what we offer. And no one has the materials we use.” So I told my husband to call her, and the man immediately piped in and said condescendingly, “don’t worry I’m not pressuring your mom into anything! We got this.” And then not two minutes later, he sat her down and asked, and I quote, “so what would your son say if you signed this contract right now?” And when I told Stelios that we do not want to sign anything without discussing first, he tried to argue for several minutes and then threw in my face, and I quote, “okay go ahead! Go sit all day and think about it. Do whatever you want!!” In a mocking tone and continued to try to press for my MIL to sign. We told Stelios we are not comfortable trusting this company after how unethical he was.Also, another thing Stelios said to my MIL when she told him she wanted to wait and talk to her son first, he said, and I quote, “Don’t worry, you’re not that old, so you got a good head on your shoulders. Besides I most certainly wouldn’t be here if you were elderly.”So all in all, our experience was extremely uncomfortable, unethical, and a distinct overstepping of boundaries. We will never recommend or return to Ridge Top Exteriors for business.If this business was worth their weight in gold, (or in their case, that 4.6 stars), they would not have to resort to this type of behavior.
Weston Kulas
Honestly a pretty shocking experience. We didn’t even get to experience the work ethic that is raved about on here because of Stelios’ poor personal ethic. Nothing screams liar more than when someone has to tell you that they “don’t go to old ladies and scam them because the old ladies don’t know any better” (in summation). Someone who says that is bound to be doing it all the time. And this someone was Stelios’, who then proceeded to pressure my mother into signing a contract before she had any time to discuss or shop for quotes. He told her that “people don’t shop around for quotes” anymore”, and that she would be wasting her time if she did. What kind of straight up lie is that? Is that because you pressure others like that? Just look at the ratings on Yelp. I wouldn’t be surprised if most of the reviews on here are fake and written by this so called project manager after he snaps a few photos of the work completed (assuming this actually are photos of this company’s work). I was first notified of this by my wife as she noticed Stelios pressuring my mom unnecessarily. She had me on speaker phone and I heard how he tried to manipulate and pressure my mom into working with him and Ridge Top Exteriors. He lied and said that the product they would be using comes straight from Virginia (or West?) and that they were the only ones who had this precious vinyl siding. My mom then found it moments later on Lowe’s’ website in town. I called my mom after listening a bit and told her that she should tell Stelios that she needed a night to think it over. And before my mom had a chance to say anything, I’m comes Stelios, “you don’t gotta worry about anything, I’m not trying to scam your mom here. In fact I’m giving you a really good deal that you won’t find anywhere else”. I proceeded to talk with my mom and called my wife back. The first thing I hear in the background is Stelios saying “what if I got you to sign this contract without your son knowing”. What on earth is wrong with this guy. My wife then proceeded to confront Stelios and tell him that there won’t be any contract signing today and that he needed to leave. He still contested on leaving and said “what about my mom’s opinion?” To which my wife had to tell him to get leave again. And in comes Stelios’, “OOHHH YES, we can just think allll day about this, allll day long”. My wife had to kick him out. If it is true what Stelios goes around touting, is that your company is worth $35m, then I would highly suggest you look into investing into some better talent. Stelios holds the title of Project Manager with Ridge Top Exteriors, but he needs to work on managing his grimy tendencies. Please avoid being pressured into doing business with Stelios! *edited to clear up what my wife said to Stelios
Adrian Resendez
Ricardo Aleman
I received from Ridge Top Exteriors a very well prepared letter about them doing repairs in the area, and that they could offer me a discount in roof repair because their equipment was already nearby. Upon asking where they were working, the sales person gave me evasive answers and changed the topic, and never told me where in the neighborhood they were working.From the get go their focus was on selling me the idea to replacing the entire roof, not on the specific repair needed.The sales person tod me that my roof had storm damage and that the insurance would cover it, and insisted that I should open a claim. So I did. And the insurance company rejected the claim. I called them back to understand why they would recommend to go through the insurance. I send them the claim denial letter. They said the would call me. Never heard back from them.All they want if to replace the entire roof. And by the way, according to their sales person, most of their work is done by sub-contractors, not in-house workers.I would not hire them.
Rob Lewis
Your employees driving marked vehicles drive like complete idiots. I’ve literally almost got into accidents two different times with your trucks. One was the owner and this sales man. Good job.
C Davis
We had 9 storm windows installed as replacement for builder grade windows on the south side of our home. The windows were installed without any issues and they fit into place like a glove. The measurements were spot on.We love the look of the windows and we are looking forward to the harde board installation to take place after the window inspection.We will finish our review after the total job is completed.***UPDATE***After doing a wonderful job on the window project the Hardie Board siding project was a NIGHTMARE for us.First of all, Matt Patton the salesman incorrectly ordered the material needed for the job. The amount ordered was approximately 30% short. When the material was delivered to our home location I could tell that there was not enough of it to do the job. I immediately contacted Matt via text message and phone call but received no reply or answer. The next week 2 non-english speaking workers showed up to start the job. The old vinyl siding was removed from the front of the house and work placing shake siding was started on the 3 dormers. Well, 4 days later the dormers were still not completed and material needed to finish them was not available at the time. At the beginning of this project I was told the company only needed 5 days to complete the entire job. Moving on to the front porch, furring strip material needed to back up the Hardie Board was not available but work continued anyway placing on the siding without it. Myself, having a background in construction, I knew this was not acceptable and totally improper. I immediately reached out to Ridge Top and informed them of this big mistake. Ridge Top sent out a gentleman by the name of Johnny who introduced himself as a field manager. I explained the issue with Johnny who was clearly unaware of the proper installation of Hardie Board siding. Johnny, who was a bilingual person, informed the installers of my concern. The work continued anyway and more phone calls were made to Ridge Top after I became very upset about the unprofessional workmanship of the 2 installers and Johnny, the field supervisor. After the phone call, a company manager assured me that someone else would be out to the job site to see what was going on. Before the company manager showed up the installers ran out of material and left taking all of their equipment with them. I was told they would not return until more material was available for them to finish the job. The next day a very professional gentleman by the name of Ephraim from Ridge Top showed up and a company manager whom the name is not remembered but was also very knowledgeable and professional. Both of these gentleman recognized the big mistakes that were made during the installation of the siding by the subcontractor. Both gentleman assured me that the entire front porch siding and trim would be removed and reinstalled properly after more material was ordered.It must be brought to everyones attention that someone from this company tried to bring out left over lap siding material that was stored in Ridge Tops warehouse and painted gray pearl in an attempt to match the factory pre-colored Hardie Board siding that was originally ordered. Every piece of Hardie Board plank siding that is pre-colored from the factory comes individually wrapped for protection. When Johnny, the field supervisor, delivered more lap siding to the job site the paint was so fresh it started peeling off as he was unloading it from his truck and placing it in the driveway. I was so angry that Ridge Top would attempt to get away with this and install it on my house. Well, more phone calls were immediately made once again to Ridge Top managers and apologies were made to me. I was assured by Alec that the material would be picked up and replaced with new lap siding.This 5 day job turned into a 7 week job and finally completed after the correct amount of material was delivered and installed by an 8 man crew.A email was written to the company president Larry Gebhart but it was never acknowledged. This was a $42,605 job and a big disappointment.
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